|
|
Products
For the success of your business. For the success of your life.
 Products to help you build a better business, and a better you.
Quantity discounts are available for all items. Call (510) 352-2121 or email contactus@kennettereed.com for pricing information.
Prefer to fax, mail or phone in your order?
|
 |
|
Ten Commandments of a Customer Focused Company: Wallet-Size
by Kennette Reed ($12.50, set of 5 cards); 5x3.3”, laminated
Distribute these handy wallet-size reminders to customer service, customer support, or call center staff. Share the principles of service that keep customers coming back. They can be easily used as a desk, wallet, or bookmark reference.
|
|
 |
|
Winning Customer Service Responses
by Kennette Reed ($5.95, set of 5 cards); 8.5 x 11”, laminated
Created for customer service, customer support, or call center staff, and divided into two parts:
Part I: Standard call management.
Part II: Upset or angry caller management.
Designed for easy cubicle or workspace mounting. Give these handy reminders to all of your customer service staff.
|
  Buyer Protection Guarantee
Buyers who pay with PayPal are protected by Kennette Reed & Associates' Buyer Protection Guarantee. If you purchase an item from a PayPal Verified Seller and do not receive your purchased goods, you are entitled to a full refund of the purchase amount up to $5000 per year. The Buyer Protection Guarantee applies whether you pay with a credit card, checking account, or funds in your PayPal account.
Prefer to fax, mail or phone in your order?
|
|
