Products For the success of your business.  For the success of your life. Products to help you build a better business, and a better you. Quantity discounts are available for all items. Call (510) 352-2121 or email contactus@kennettereed.com for pricing information. Prefer to fax, mail or phone in your order? Staff Retention & Motivation Management Tools for Customer Service Inspiration & Personal Development Page:  1 | 2 | 3 | view all Audio CD: Effective Conversations: Communicating for Optimal Results by Kennette Reed ($14.95) Effectively communicating your ideas, proposals, work plans, or directives is the key to buy-in, follow-through, and implementation. Knowing not only what to say, but how others will receive, interpret, and act upon what you say is critical for communications to deliver desired results. Effective communicators make better leaders, and people more readily follow their lead. This CD provides steps and ideas for managing communications, providing clear directives, setting expectations, and getting results. The first step, understand your audience. Order your CD today! Quantity: Click the button to hear a clip: (Windows Media player required) Download It NOW! Audio Download: Effective Conversations: Communicating for Optimal Results by Kennette Reed ($7.95) Quantity: Audio CD: Developing Mutually Beneficial Customer Relationships by Kennette Reed ($14.95) Hear Kennette Reed provide her no-nonsense approach to developing customer relationships that are win-win. She discusses great customer service, raising the bar, customer relationships that provide benefits for both parties, and what to do when they don't. Quantity: Click the button to hear a clip: (Windows Media player required) Download It NOW! Audio Download: Developing Mututall Beneficial Relationships by Kennette Reed ($7.95) Quantity: Audio CD: Growing Your Business with Improved Customer Service by Kennette Reed ($14.95) Growing your business is about the customers you keep. Hear the excitement of Kennette's live presentation. Learn ways you can begin increasing your company's profitability, and improving the quality of service. Quantity: Click the button to hear a clip: (Windows Media player required) Download It NOW! Audio Download: Growing Your Business With Improved Customer Service by Kennette Reed ($7.95) Quantity: Buyer Protection Guarantee Buyers who pay with PayPal are protected by Kennette Reed & Associates' Buyer Protection Guarantee. If you purchase an item from a PayPal Verified Seller and do not receive your purchased goods, you are entitled to a full refund of the purchase amount up to $5000 per year. The Buyer Protection Guarantee applies whether you pay with a credit card, checking account, or funds in your PayPal account. Prefer to fax, mail or phone in your order? Page:  1 | 2 | 3 | view all

West Coast Office - Headquarters 655 Lewelling Boulevard, #443 San Leandro, CA 94579 (510) 352-2121

Resilience Coaching contactus@kennettereed.com

East Coast Office 4002 Highway 78, Suite 530-149 Snellville, GA 30039 (678) 344-6373