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For Leadership Success - For Life Success

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Kennette Reed & Associates has written many articles for publications, ezines and newsletters. Excerpts of some of these articles are available here on our website. To read the complete articles, please sign up for our free newsletter. A link to the full articles will be included in your subscription confirmation email, sent immediately after signing up. New articles are added periodically so please check back often for updates.

These articles are available for use in your publication. Kennette Reed's byline (listed with each article) must be included when reproducing any article we have authored. A notice of intent to publish would also be appreciated. If you plan to use an article or have questions about article usage, please email us at: contactus@kennettereed.com.

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Management Articles
Staff Retention Articles
  • Are You There Yet?
  • Are You Where You Want To Be?
  • Mentoring Builds Individuals & Organizations
  • Motivating Staff Toward Improved Performance
  • Why Should You Build A Personal Brand?
    		• 1-Minute Management Articles
  • What Is Your Service or Product?
  • Why Should They Care?
  • Your Staff Learns By Example


    • Customer Service & Retention Articles
    Customer Service & Retention Articles
  • Are You Whistlin' In The Wind?
  • Customer Retention Starts On The Inside
  • Exceptional Customer Service Starts
        With Your Executive Team
  • Today's Customers - Prosumers
    		• 1-Minute Management Articles
  • It's About the Service
  • Training Your Customer
        Service Organization
  • What Is Your Product Or Service?




    • West Coast Office - Headquarters
     655 Lewelling Boulevard, #443
    San Leandro, CA 94579
    (510) 352-2121
    Resilience Coaching
    contactus@kennettereed.com
    East Coast Office
     4002 Highway 78, Suite 530-149
    Snellville, GA 30039
    (678) 344-6373